Return Policy
At InboxTor, we offer digital marketing services and non-tangible digital products. Because our services are delivered electronically and tailored to each client, we do not accept returns in the traditional sense (as with physical goods).
However, we believe in building trust with our clients. Here’s how we handle return-related concerns:
⏎ Return Eligibility
As our services are digital:
No physical product is shipped, and therefore nothing can be physically returned.
Once a service has been initiated (e.g. content creation, ad setup, strategy planning), it is non-returnable.
🛠 Service Adjustments
If you are not satisfied with any part of your purchased service:
You may request modifications or revisions (based on your package).
We are committed to working with you until the agreed deliverables meet expectations.
❌ Non-Returnable Services
Social media content once delivered
Paid ads once launched or scheduled
Strategy documents or reports
Subscription-based services after access is granted
📩 Need Help?
If you believe there has been a mistake or you received the wrong digital service, please contact us at support@inboxtor.com within 5 business days of delivery. We’ll do our best to resolve any issues fairly.
